General Conditions of Sale

1. Company identity
ESSENCE1989 LUX S.L., a company registered in Spain.
Contact email: essence@essence1989.com

2. Products
ESSENCE1989 offers home fragrances, diffusers, and candles crafted with care.
Each product is accompanied by a detailed description. Slight natural variations may occur.

3. Prices
Prices are indicated in euros, VAT included.
Shipping costs may vary depending on destination and selected shipping method.

4. Orders
Any order placed through our online store implies acceptance of these terms and conditions.
A confirmation email is sent after validation.

5. Payment
Payment is required in full at the time of purchase.
No shipment will be made without full payment.

6. Delivery
Delivery times vary depending on destination.
Orders are shipped from our logistics center.
Delays do not entitle the customer to compensation.

7. Right of withdrawal
In accordance with European law, the customer has 14 days from receipt to exercise the right of withdrawal, except for personalized or opened products.

8. Liability
ESSENCE1989 shall not be held liable for indirect damages resulting from the use or misuse of the products.

9. Intellectual property
All elements of the website (texts, images, logo, design) are the exclusive property of ESSENCE1989.
Any reproduction is prohibited without written authorization.

10. Personal data
Personal data is treated confidentially and used only within the scope of the commercial relationship.
The customer may request modification or deletion at any time.

11. Applicable law
These terms are governed by Spanish law.
In case of dispute, the courts of Barcelona shall have jurisdiction.

12. Accepted payment methods
Visa, Mastercard, American Express, Apple Pay, Google Pay, iDEAL, Bancontact, Klarna